Courtney Allison Brown.
Head of Design Operations, Experience Design Enablement Director
Primary Role
DesignOps
Experience
9+ years
Late Career
Open To
Full-time, Contract, Advising, Part-time
Desired Compensation
$210,000
Where they work
About
You cannot create an optimal human experience without empathy and curiosity. With over two decades of experience engineering operational infrastructure for Fortune 100 organizations like Best Buy, CarMax, and Capital One, my approach is anchored in four fundamental principles: empathy, accessibility, intention, and curiosity. These guiding pillars serve as the foundation for creating environments where cross-functional squads operate with high autonomy, clarity, and velocity. I focus on identifying opportunities, eliminating systemic friction, ensuring seamless implementation, and championing continuous improvement. By aligning enterprise-scale design systems directly with business priorities, I help organizations unlock their full potential and translate design velocity into measurable financial ROI.
Last updated
August 8, 2026
Availability
Available to start
Available now
Remote preference
Flexible
Preferred Company Size
Early
51–200 employees
Mid
201–500 employees
Growth
501–1,000 employees
Mature
1,000+ employees
Skills & Tools
Beyond the Work
Languages spoken
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